Service Quality Survey

Your Details

You can remain anonymous, you do not have to give your name if you do not want to.

Tell us how you access our services?
What is your overall level of satisfaction with our Services? *
1=lowest, 5=highest
How satisfied are you with the assistance provided by staff members? *
1=lowest, 5=highest
How responsive have we been to any questions or concerns you have about our services? *
1=lowest, 5=highest
How happy are you with the amount of information that you have been provided with about our services? *
1=lowest, 5=highest

Optional Questions

Do you feel supported to exercise your rights?
Yes or no (you can give more information below)
Are our services sensitive to your preferences?
This could be things like your preferences for support workers, or your culture, religion, or sexuality.
Do you feel safe while our support workers are working with you?
Do you feel confident that our support workers are appropriately trained?
Does our service reflect your needs, preferences, and strengths?
Do you feel supported to engage with the community of your choice?
Do you feel supported to maintain relationships with people who are important to you?
Would you be happy if we used your comments in our marketing and communications?
No names will be mentioned :)