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Home
Our Services
Client Charter of Rights
Children and Complex Care Services
Mental Health Services
NDIS Support Services
NDIS Standard TTP Rates
TAC Disability Support Services
Our Staff
Contact
Contact Head Office
Feedback or Complaint
Recruitment
Become a Support Worker
Victorian Disability Worker Registration
Staff Log In
COVID-19
Our Infection Control Policy
Service Quality Survey
Home
Service Quality Survey
Service Quality Survey
Ruth Wearne
2021-06-09T13:16:51+10:00
Service Quality Survey
Your Details
You can remain anonymous, you do not have to give your name if you do not want to.
Your Name
I am a
*
Tell us how you access our services?
Please Select One
Client
Family Member of a Client
Friend of a Client
Employee
External Provider involved with an LCS Client
What is your overall level of satisfaction with our Services?
*
1=lowest, 5=highest
How satisfied are you with the assistance provided by staff members?
*
1=lowest, 5=highest
How responsive have we been to any questions or concerns you have about our services?
*
1=lowest, 5=highest
How happy are you with the amount of information that you have been provided with about our services?
*
1=lowest, 5=highest
Optional Questions
Do you feel supported to exercise your rights?
Yes or no (you can give more information below)
Yes
No
Are our services sensitive to your preferences?
This could be things like your preferences for support workers, or your culture, religion, or sexuality.
Yes
No
Do you feel safe while our support workers are working with you?
Yes
No
Do you feel confident that our support workers are appropriately trained?
Yes
No
Does our service reflect your needs, preferences, and strengths?
Yes
No
Do you feel supported to engage with the community of your choice?
Yes
No
Do you feel supported to maintain relationships with people who are important to you?
Yes
No
Do you require any changes to your current staffing arrangements?
Is there any way our services can be improved?
Do you have any other comments?
Would you be happy if we used your comments in our marketing and communications?
No names will be mentioned :)
Yes
No
Submit your Answers
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